Liah on the phone
She picks up when your hands are full, offers your real times and writes the appointment into your diary.
Liah on the phoneYour hands are full and the phone rings.
Liah picks up for you: she knows your services, your prices and your hours, offers a time that’s still free and writes the appointment into your diary.
Liah answers your line and your site. She puts the appointments in your diary, you take payment in person — and it all comes back to the same place, with nothing for you to copy across.
Hello, I’d like a colour, with Sophie if possible.
Hello Camille. With Sophie I still have Thursday at 9.30am or Friday at 2pm.
Thursday at 9.30, that works.
Noted, Camille: colour with Sophie, Thursday 3 September at 9.30am.
Your client is recognised by her numberCamille calls, Liah greets her by name: she gets straight to her request.
She offers your genuinely free hoursThe ones in your diary, breaks and appointments already deducted.
Every appointment written down is an appointment wantedShe has your client confirm the time before writing it: what enters your diary is certain.
You see everything she didBooked, moved, cancelled: every step is written in her log, in front of your eyes.
Even on busy days, she picks up. Past a certain number of calls in a day, she keeps answering another way — your clients never hear the phone ring unanswered.
One view for the whole team: who’s working, from when to when, and what’s left free once breaks and appointments are taken out. What Liah books on the phone lands there by itself.
Your whole team at a glanceWho is working, from when to when, and what they have left.
The appointment from the call is already thereTaken over the phone, it placed itself while you were working.
What is left free really is freeYour hours, your breaks and your appointments are already deducted.
Everyone has their own hours, and it showsLaura Marchetti finishes at noon: her afternoon stays hers.
Block out an hour here, and nobody can take it any more. You keep only one diary: the one you see is the one your clients see.
Every client has her record, with the fields of your trade — and what you need to know before you start sits at the top. Every visit stays in it: the service, the date, with whom, what was paid.
The fields are the ones your trade needsHair type, formula, processing time. A garage finds the number plate there, a practice the file.
An allergy shows before the colour doesIt is written at the top of the record: you read it before you start.
Every visit stays, and its door with itThe service, the date, who saw her, what she paid — and where the appointment came from.
Those to call back list themselvesNo visit for eight weeks and the list builds itself, longest-absent first.
You don’t type this record. The appointment taken by phone or on your site creates it, and fills it in at every visit. What you add — the formula, the processing time, an allergy — is written only once.
A site under your name, where your clients book for themselves in the hours that are really free. A price you change is already on the site, and phone, site and front desk are one single diary.
Your name, your typeface, your colourYour clients see your brand, and only yours.
Entered once, shown everywhereThe price you change is already on the site.
Your client books in your genuinely free hoursThe duration, your breaks and your appointments are already deducted.
One more door, a single diaryThe website, the phone and the front desk fill the same diary — yours.
A client who can move it herself doesn’t leave you with an empty chair. Her confirmation includes a link: she moves or cancels it herself, right up to the appointment. And the day before, a reminder goes out by email — as soon as your email account is connected.
In your site’s chat, Liah answers in your name, in the words of your trade. She offers your free hours and really books — never giving the same hour twice. The form stays there for anyone who prefers it.
Hello, I’m Liah, the receptionist at Salon Vuille.
Tomorrow morning I still have 09:00, 10:30 and 11:30.
11:30, that works.
She welcomes in your nameYour name, and the words of your trade.
She offers your free hoursThe ones in your diary, bookable right away.
She really booksEach hour is given once: what your client books is hers.
The form stays thereFor those who would rather write in three fields.
She books, moves, cancels, advises. And nothing else. She takes no payment and never commits on your behalf: what she cannot do, she does not make up.
You take payment in person: VAT is already in the price, the amount goes to the card reader, and the appointment turns to “done” on its own. What the client pays goes to your account — nothing is taken on the way.
One single gestureYou take payment; the appointment turns to “done” on its own.
VAT is already in the priceIt is already included in the displayed price: your client pays what she read.
Everything lands in your accountWhat your client pays lands in your shop’s account — with no Co-Labs commission.
The amount goes to the readerThe amount appears on the reader, the card pays it to the cent.
Your records run with a Swiss host. The privacy page the law requires is already written, under your name and your address, with the nine points it asks for.
Vos données sont hébergées en Suisse, et cette page le dit à vos clientes — sous votre nom, à votre adresse.
It carries your nameYour clients read your name, your address, your commitment.
Your data stays in SwitzerlandThe software and your records run at a Swiss host.
The nine points the law asks forThey are already written: you publish, that’s all.
Your legal page, at your addressIt lives under your domain name or your Co-Labs address — the one your clients read.
These seven screens are the product’s, redrawn: the business and the people are made up.
She picks up when your hands are full, offers your real times and writes the appointment into your diary.
Liah on the phoneYour name, your services, your free times: your client books on her own, day and night.
The business websiteThe website, the phone and the counter write into the same diary; each person sees what concerns her.
Appointments and diaryThe amount goes to the reader, VAT is shown separately on the receipt, the money lands in your account.
Taking payment at the counterOne record per client, the fields of your trade, the allergy you can see, the visit that stays on record.
The clienteleHosted in Switzerland, backed up every night under encryption, read by you and your team.
Your data, Switzerland and the lawYour trade already has its words
Sixteen trades already written — and yours.
Hair salon · Barber · Beauty salon · Massage and spa · Nail salon · Garage and workshop · Insurance and brokerage · Dental practice · Restaurant and café · Medical practice · Veterinary practice · Law firm and accountancy · Fitness and coaching · Driving school · Boating school · Landscaper.
A short form; a person replies to you within 24 working hours.