Co-Labs · Trades
For a landscaper, the phone answers for you.
Your words, your way of taking bookings, your menu and your reminders are set for a landscaper: sixteen trades are written, each with its own words, and yours comes first. Here is what you get, exactly as the product does it.
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Your name, and yours aloneYour clients see your name, your typeface, your colour; Co-Labs is named only in your legal pages, where the law requires it.
What you offer, at the price you setThe length and the price come from your catalogue; your client does not choose a person, and you reassign the appointment in your diary whenever you wish.
She says when, you propose the dateA wish, not a commitment: you are the one who sets the date and time.
Her request reaches you, address includedYou read it in your back office, with the description, the photos, the access details and the urgency; you reply with a date.
The booking flow follows the words of your trade. It is your words, your services and your rules that change — and the team, lengths and prices on this screen are those the product offers a new business in your trade.
Your trade has its own words, and the product uses them
In your back office, on your website and in what Liah says: the same words as yours.
The vocabulary of your trade is written for you from day one: it replaces the generic words in your screens, in your website’s menu and in Liah’s answers. If another word suits you better, we set it with you.
- intervention rather than “service”
- jardinier·ère rather than “practitioner”
- intervention rather than “appointment”
- l’entreprise rather than “the venue”
- fournitures rather than “shop”
- demande d’intervention rather than “request”
Your bookings follow the rules of your trade
Your client only answers the questions of your trade: what the booking flow asks her is written for you, no more and no less.
What she enters there is waiting for you in her appointment, ready to read: you do not ask her for it again.
This screen is your website’s, under your name alone; Co-Labs is named there only in your legal pages.
- Your client requests a job at her address: her zone, what is planned, photos, access. You reply with a quote or with a date, and nothing lands in your diary without you.
- Direct booking is your switch, off to begin with: when you turn it on, your site also offers slots for the services you have marked as bookable, the zone’s travel time included.
- She also gives: Surface approximative (m²) (if she wishes)
Your appointment happens at the client’s
A zone, a description, photos, an address — then a line-by-line quote and your round for the day.
For a landscaper, you go to the person: your site, your quotes and your diary are built for that, and whatever is estimated is always told to you as such.
- Your zonesyou draw them municipality by municipality on the map of Switzerland, and you give each its usual travel time. A business with no zone shows none: nothing is seeded for you.
- The requestyour client types her postcode, which finds her zone, describes what is planned, adds up to six photos from her phone, gives the address and access details. Out of zone, her request still reaches you, flagged as such; no travel time is promised to her.
- The quoteby lines and by units, per m², per hour or as a flat rate, with the travel line pre-filled from the zone. The deposit is an amount fixed in the text your client accepts online: it no longer moves afterwards.
- The rounda format of your diary: one column per person, the journey before each stop, the time to leave, the return to base. The appointment time remains the arrival time at your client’s.
- Go thereeach stop opens in Waze, Google Maps or Apple Maps from your team member’s phone, with the address’s coordinates. Those are their apps, and your privacy policy says so.
Your menu shows what you use, and nothing else
Your back office is set for a landscaper: the features you use are there, and nothing you do not need gets in the way — this setting comes from your trade, in the product itself, not merely in your menu.
In your menu
The diary, the client records, Liah and the day-before reminder are there, whatever your trade; for a landscaper, you also find: the quote requests, the “Véhicules & machines” screen of the back office, the “Rappels” screen, your follow-up reminders at a set date, on-site jobs.
Outside your menu
For a landscaper, your menu leaves out: the online shop, the loyalty programme, the group classes, the subscriptions, the vehicle fleet, the follow-up files — these are features your trade does not need.
Your reminders, set to your trade
Your reminders are already written for your trade, each with its moment and its channel. The day before each appointment, your client receives hers without you having to think about it, by email or by SMS depending on the channels connected to your business.
The follow-ups on your trade’s dates go to those who have agreed to be contacted again.
Of these 2 reminders, “Relance d’une demande sans réponse (J+7)” is written for your trade and waiting to be switched on: that is set up with us, not yet from your screen. The other one is switched on by default.
- Rappel de l’intervention (veille)1 day before, by SMS
- Relance d’une demande sans réponse (J+7)7 days after, by email
What we will adjust with you
Your trade has its own ways. Here are the points we go through with you before your launch — said beforehand, not discovered afterwards.
Not yet a public demonstration in every trade: the one that exists is a barber’s, Maison Corvel, to try right now — and your own preview, we set up during a call, in your business’s name (“l’entreprise”, as the product calls it). The rest is written on the limits page.
The travel time is the one you give the zone, completed by a suggestion measured between the addresses already located: live traffic, the “team on its way” message and the optimised order of a round are not there yet. Today, the order is yours.
These words are said in French, the language in which the product writes them today. On your website in Italian, German and English, it is the generic labels of each language that are shown.
The trade words, the reminder labels and the booking fields quoted on this page are reproduced exactly as the product writes them today, that is to say in French. Translating them here would suggest that the software says them in your language, which is not yet the case.
Want to see it under your business’s name?